What is your general return policy?
Our returns policy allows you to return products within 30 days of purchase, provided they are in their original condition and packaging. You can request it via the following link: https://www.retourneren.nl/a2koi
If you have paid via Paypal, we would like to ask you to contact us directly and not to create a case with Paypal. This is done so as not to delay the return and refund process.