A2KOI attaches great importance to a safe and fast delivery of the products you have purchased. Therefore, we work with PostNL & DHL to deliver your orders carefully. All orders are packed by our own staff and delivered to PostNL and DHL. This way we can guarantee that your order is always packed in a safe way.
Speed of delivery
Products that are in stock are packed and shipped every day until 23.00 hours. Should there be a delay, the expected delivery time will always be communicated to you. At the top of the page under the price you can see if the product is in stock and the expected delivery time.
How will I know when my order is shipped?
Once we have received your order we do a final check. You will then receive a confirmation of the products that have been reserved for you.
When will my order be shipped?
When your order is packed you will automatically receive an email with the Track & Trace code of your package. This code will be activated around 1:00 at night.
On which days will the parcels be picked up at A2KOI?
Post NL collects our parcels every day, except on Saturday. DHL collects our parcels from Monday to Friday.
My parcel still hasn't arrived, what now?
If the delivery time has expired click on the track & trace link in the shipping confirmation. Sometimes there can be a delay at PostNL or DHL. If you want more information about the shipment please contact us.