A2KOI attaches great importance to the safe and fast delivery of the products you have purchased. That is why we work with PostNL & DHL to deliver your orders carefully. All orders are packed by our own staff and delivered to PostNL and DHL. This way we can guarantee that your order is always packed in a safe way.
Speed of delivery
Products that are in stock are packed and shipped until 23:00 every day. Should there be a delay, the expected delivery time will always be communicated to you. You can see at the top of the page below the price whether the product is in stock and the expected delivery time.
How will I know when my order is dispatched?
As soon as we have received your order, we will do a final check. You will then receive a confirmation of the products that have been reserved for you.
When will my order be shipped?
When your order is packed, you will automatically receive the Track & Trace code of your package by e-mail. This code will be activated around 1:00 a.m.
On which days will the parcels be collected from A2KOI?
Post NL collects our parcels every day, except on Saturday. DHL collects our parcels from Monday to Friday.
My parcel still hasn't arrived, what now?
If the delivery period has expired, first click on the track & trace link in the shipping confirmation. Sometimes there can be a delay at PostNL or DHL. If you want more information about the shipment please contact us.
Can I also pick up my order?
You can choose to pick up your order in our showroom in Kerkdriel (Netherlands). You can indicate this during the checkout process.
Pick-up address A2KOI: